Connected Australia - Unplanned Outage - AVEO Sandringham - Frontier Networks – Chi tiết sự cố

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Unplanned Outage - AVEO Sandringham - Frontier Networks

Đã khắc phục
Sự cố lớn
Bắt đầu lúc hơn 1 năm trướckéo dài khoảng 1 giờ

Ảnh hưởng

Frontier Networks

Sự cố lớn từ 12:34 AM đến 2:00 AM

Freedom Aged Care Sandringham

Sự cố lớn từ 12:34 AM đến 2:00 AM

Cập nhật
  • Đã nhận diện
    Đã nhận diện

    Dear Customers,

    Frontier Networks have identified the fault and are working to restore services.

    The fault has been identified as Power issue

    Frontier Networks have advised that they have an technician on-site working to restore the power to their equipment

    Further updates will be provided as soon as they become available.

    If you have any questions or concerns, please reach out to our support team at support@connectedoz.com.au or on 1300 859 778.
    We thank our affected customers for their understanding and patience while services are being restored.

    Kind Regards,
    Connected Australia - Network Operations Centre

  • Đã khắc phục
    Đã khắc phục

    Dear Customers,

    We are now seeing all services returning to normal.

    If you have any questions or concerns, please reach out to our support team at support@connectedoz.com.au or on 1300 859 778.
    We thank our affected customers for their understanding and patience while services are being restored.

    Kind Regards,
    Connected Australia - Network Operations Centre

  • Đang điều tra
    Đang điều tra

    Dear Customers,

    Please be advised that we are currently investigating an outage at AVEO Sandringham affecting internet and voice service(s).
    Connected Australia engineers are working with the access carrier/s to investigate the fault and restore connectivity.

    Further updates will be provided as soon as they become available.

    If you have any questions or concerns, please reach out to our support team at support@connectedoz.com.au or on 1300 859 778.
    We thank our affected customers for their understanding and patience while services are being restored.

    Kind Regards,
    Connected Australia - Network Operations Centre